We value
the trust you place in Zetraa and recognize the importance of secure
transactions and information privacy. This Privacy Policy outlines how Zetraa
and its affiliates (collectively "Zetraa", "we",
"our", "us") collect, use, share, protect, and otherwise
process your personal data through our website, www.zetraa.com. By visiting our website,
providing your information, or availing of any product/service offered on the
website, you expressly agree to the terms of this Privacy Policy, the Terms of
Use, and applicable service/product terms. If you do not agree, please do not
use or access our website.
Collection of Information
We
collect various types of personal data when you interact with our website and
services. This includes:
- Personal Information: Name, date of birth,
address, telephone/mobile number, email ID, and any proof of identity or
address.
- Sensitive Personal Data: Bank account details,
credit/debit card information, biometric data (e.g., facial features),
collected with your consent.
- Usage Data: Shopping behavior,
preferences, call data records, device location, browsing history.
- Transaction Information: Billing address, payment
details, and tracking information from cheques or money orders.
Our
primary goal is to provide you with a safe, efficient, smooth, and customized
experience. We may also track your buying behavior and preferences to better
understand and serve our users.
Use of Information
We use
your personal data to:
- Process and fulfill your
orders.
- Manage your account.
- Improve our website and
services.
- Personalize your experience.
- Respond to customer service
requests and support needs.
- Send periodic emails
regarding your order or other products and services.
- Conduct marketing research
and analysis.
We will
ask for your permission to access your text messages (SMS), instant messages,
contacts in your directory, camera, photo gallery, location, and device
information for purposes such as sending commercial communications or enhancing
your experience on the website.
Cookies
We use
cookies to enhance your browsing experience. Cookies help us analyze web page
flow, measure promotional effectiveness, and promote trust and safety. You can
manage your cookie preferences through your browser settings.
Sharing of Information
We may
share your personal data with:
- Service Providers: Third-party service
providers who assist us in operating our website, conducting our business,
or servicing you, under confidentiality agreements.
- Legal Requirements: Government agencies or
authorized law enforcement agencies, if required by law or to protect our
rights, property, or safety.
- Business Transfers: In case of mergers,
acquisitions, or any form of reorganization, your data may be transferred
as part of the business assets.
Security Precautions
We adopt
reasonable security measures to protect your personal data from unauthorized
access, disclosure, loss, or misuse. We use SSL technology to encrypt sensitive
information and regularly update our security practices.
Your Rights
You have
the right to access, rectify, and update your personal data. You can withdraw
your consent for us to use your personal data at any time by contacting us at
[Your Support Email]. However, withdrawal of consent may affect your ability to
use certain features of our website.
Data Retention
We retain
your personal data for as long as necessary to fulfill the purposes for which
it was collected or as required by law. We may retain anonymized data for
analytical and research purposes.
Consent
By using
our website, you consent to the collection, use, storage, disclosure, and
processing of your information in accordance with this Privacy Policy. If you
provide us with personal data relating to other individuals, you represent that
you have the authority to do so and to allow us to use the information as
described.
Changes to this Privacy Policy
We may
update this Privacy Policy from time to time. We will notify you of any
significant changes by posting the new Privacy Policy on our website and
updating the date at the top of this page.
Contact Us
If you
have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [Your Support Email]
- Mail: [Your Physical Address]
Feel free
to customize this policy further to fit your specific needs and ensure it
aligns with your business practices and legal requirements.
